Questions
Everything we get asked.
The questions that decide a purchase, and the ones people never send by email.
The product
What exactly does DomainVigil watch?
Six things on every domain: the expiry date read at the registry, the certificate served by the site, the DNS records at the authoritative servers, the site's availability, and sending reputation (SPF, DKIM, DMARC and seven public blacklists).
Do I have to install anything on my clients' sites?
No. No plugin, no agent, no FTP or SSH access. DomainVigil queries your domains from the outside, the way a visitor would.
Do I need to be on Cloudflare?
No. Cloudflare is only there to import a whole portfolio at once, with a read-only token. Without it, you paste your domains and that is all.
My registrar already sends expiry reminders.
It sends one or two, to the address registered when the domain was bought — often a former colleague's, often filed as spam. DomainVigil reminds you at 60, 30, 14, 7 and 1 day, on the channels you chose, and watches four other things your registrar ignores.
Trust
Can DomainVigil change my DNS or my domain?
Monitoring is read-only: it reads your zones from the outside, without ever touching anything. The copilot can apply a fix — but only at a provider where you connected a write token (today Cloudflare and Hostinger), only after your click, and it is reversible. Nothing goes out on its own.
Will my clients see that I use DomainVigil?
No. Nothing is installed on their side, nothing shows on their site, and alerts go to YOUR channels. What you tell them afterwards is your business.
What happens if DomainVigil goes down?
The service status is public and readable at any time, and our engine is itself watched from the outside — we are alerted before you are. After an interruption, checks resume where they stopped.
Where is my data?
In Germany, at Hetzner, inside the European Union. The “Your data” page names the four processors and says what each one receives.
Money
Is it really free?
Five domains, all six watchtowers, email alerts: free, with no time limit and no credit card.
Is there a commitment?
None. You stop whenever you want from your settings, with no notice and no penalty.
The account
How long before the first alert?
The watchtowers run as soon as the domain is added. You have its full status within minutes, and monitoring continues on its own.
Can I delete my account and my data?
Yes, from your settings. Deletion erases your domains, your clients, your channels and your history. You can also remove just the Cloudflare token.